Streamline Your Customer Experience with Teleforce's Virtual Number Service
Teleforce's virtual number service allows businesses to provide a single destination for their customers, simplifying their experience and boosting satisfaction. With thousands of companies already reaping the benefits of virtual number services, Teleforce can help streamline your communication process and improve customer relations.
Convert More Leads
A virtual number routes leads to your agents, reducing missed opportunities. Call tracking, recording and response features improve customer management and increase conversion rates. It's an efficient route to maximizing business success.
Identify Quality Leads
Utilize the automatic keyword spotting feature to gauge caller sentiment and classify leads based on customer conversations. By rating these conversations, potential prospects can be effectively nurtured, and churn can be reduced.
Convert Mobile Web Visitors Into Customers
To reduce customer waiting time and increase lead conversion, consider publishing your virtual number on your website. This will allow customers to initiate calls instantly with your agents and receive real-time assistance in addressing their queries.
Manage Business Calls Anytime, Anywhere
With a virtual number, you can manage your business on-the-go and break free from your desk. You have the flexibility to forward calls to your personal mobile phone, enabling you to stay connected and manage your business from anywhere, at any time.
Safeguard Employee and Client Identity
By masking personal phone numbers for both incoming and outgoing calls, a virtual number solution can protect the identities of employees and clients.
Boost Agent Productivity
The customer calls are directed to idle agents through the use of intelligent call routing.
Perfectly aligns with your Business
Here’s how Teleforce Virtual Number Solutions are being used by different Industries
Marketplaces
Never miss a business leadTrack each and every phone conversationMap with your CRMShow your supply-side partners the real pictureRotate same number for multiple transactions and save costsUse VIP Numbers which are fancy and easy to remember and bulk SMS service to increase your footprint
Marketing
Track and analyse which channel is drawing maximum output on your investment. Online realtor Sulekha uses Teleforce’s toll free numbers to track leads and increase ROI.
Let Teleforce help you
Ride the wave with Teleforce's powerful Virtual Number Solutions
Deep Analytics
A virtual number routes leads to your agents, reducing missed opportunities. Call tracking, recording and response features improve customer management and increase conversion rates. It's an efficient route to maximizing business success.
Smart Call Routing
Enable automatic redirection of customer calls to available regional agents based on caller history and location.
Universal CRM Integration
The Teleforce virtual number now seamlessly integrates with all major CRM software, enabling you to consolidate customer information from various sources and create a personalized dashboard.
Multiple Call Handling
With a virtual number, you can now handle up to 50 calls simultaneously and increase your call pick-up rate by 80%, all without the hassle of worrying about peak hour call loads.
Local and International
Make your business location agnostic by obtaining numbers for both local and international markets.
Efficient 24/7 Support
To lend your business a professional image and function smoothly, receive 24/7 support all year round.
Hosted Services
Instead of investing in infrastructure, consider Teleforce's virtual number solution, which can customize IVR flow, facilitate CRM integrations, and provide APIs to meet your business needs.
Support VOIP and PSTN Calls
We suppport traditional PSTN calling worldwide and VOIP calling in international markets
Be More Productive
By using Teleforce's auto keyword spotting, IVR automation, and AI-based sentiment analysis features, you can save a lot of your bandwidth.
Frequently Asked Questions
Prime benefits of using a virtual number are:
- Agents can manage their calls anytime, anywhere.
- Calls are forwarded to the personal numbers of managers.
- You can couple your virtual number with multiple useful services like missed call solutions, outbound calling and IVR solutions
- Personal contact numbers of both the caller and the receiver are masked - avoiding any off-platform transactions.
- An added advantage of a voice recorder during call.
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