With features like drag-and-drop tools, automatic responding, incoming and outbound calls, customer complaint reporting, and customer experience tracking, businesses can minimize ticket time and boost revenue.
The virtual number allows agents to stay engaged with clients, understand their requirements better, and provide personalized solutions.
The solution helps track agent productivity and limit caller ID to reduce call pickup costs.
Virtual numbers can make your business look more professional and create a local presence in any community by employing any area code.
Our virtual numbers leverage cloud-based technology, making it easy to manage sales and support numbers across multiple locations.
The solution uses AI technology to provide real-time guidance to employees talking to customers.
Teleforce's virtual number links ticketing systems with Freshcaller's built-in phone software.
A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion
Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn
Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads
Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere.
Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling
Intelligent call routing detects an idle agent and directs customer calls to them.
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